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    Choosing a messenger and license for Automation rules

    ChatApp Automation rules have a Messenger field:

    • WhatsApp – if Chat-Api provider is used.
    • WABA – official WhatsApp Business API.
    • Telegram – a personal Telegram account is used. Such accounts are good because they can send messages to the client without prior client subscription.

    ID License for Automation rules

    Enter the License ID only if you use multiple licenses on the portal.

    ID license ChatApp

    The license ID can be found in the list of licenses in your personal cabinet.

    ID License

    See how to buy a license.