The service is able to work without a CRM. Company employees can respond to client requests in a single ChatApp Dialog window.
It is enough to buy a line with the necessary communication channels and connect them. Then go to a single ChatApp Dialog window or use the Dialogs.Pro section in your personal account. No additional software and integrations are required.
Please read the following::
- Learn more about ChatApp Dialog: Channels in a single window;
- How to categorize incoming requests: Interactive Dialog Tags;
- How to create a company in ChatApp: Create a company;
- How to add access for employees.: Customize employee access to lines;
Please find below some information that may be of interest:
- Smart Mailing is a module that allows you to make smart mailings to your clients via WhatsApp and Telegram.
Read more: Smart mailing via messengers – WhatsApp and Telegram;
